Red Box Recorders expands executive team in a move to strengthen focus on core channel business

Red Box Recorders, a leader in communications capture technology, is boosting its executive support in line with increasing demand and the continued growth of its global reseller channel. This will provide additional and dedicated focus on Red Box Recorders’ core channel business, extending reseller support, as well as on product strategy and global partnership development. Continue reading Red Box Recorders expands executive team in a move to strengthen focus on core channel business

Vocalcom AI-Powered Cloud Contact Centre Wins two 2018 Stevie® Awards for sales and customer service

Vocalcom has won two Stevie prices at the 2018 Stevie Awards for Sales & Customer Service. The company received the ‘Gold Contact Center Solution – New Version’ award, for its AI-Powered Cloud Contact Center Platform and the Bronze ‘Sales or Customer Service Solutions Technology Partner of the Year’ for its native solution to Salesforce. Continue reading Vocalcom AI-Powered Cloud Contact Centre Wins two 2018 Stevie® Awards for sales and customer service

Xavient Digital – powered by TELUS International announces plans to hire 250 Next-Gen technology roles in the US

Two months after being acquired by leading global customer experience provider, TELUS International, the newly-branded Xavient Digital – powered by TELUS International has announced plans to hire 250 employees in Los Angeles, San Diego, and across the United States’ Northeast Coast with a focus on the Greater Philadelphia region in Pennsylvania, New Jersey and Delaware. The company plans to complete the recruiting and hiring process by the end of this summer. Continue reading Xavient Digital – powered by TELUS International announces plans to hire 250 Next-Gen technology roles in the US

Vonage Launches New Integration Suite, Introduces SugarCRM Integration

Vonage, a business cloud communications leader, has launched the next generation of its Vonage Integration Suite enabling an improved integration experience for customers on the Company’s recently launched cloud-native platform, Vonage Business Cloud (VBC). The Vonage Integration Suite, and the Vonage integration platform that powers it, are the result of fully re-engineering the Company’s gUnify middleware technology. Continue reading Vonage Launches New Integration Suite, Introduces SugarCRM Integration