ASC and Sinclair Voicenet Sign Partnership Agreement

ASC, a leading global developer of innovative software solutions to record, analyse and evaluate communications, today announced it has signed a partnership agreement with Sinclair Voicenet, the UK’s longest established specialist provider of multimedia interaction recording, quality management, interaction analytics, customer feedback and workforce management solutions. Sinclair Voicenet is one of the UK’s most experienced resellers and will offer ASC’s neo Recording and Quality Management Suite to SMB customers nationwide.  Continue reading ASC and Sinclair Voicenet Sign Partnership Agreement

dvsAnalytics is Added to EarthBend Call Recording Portfolio

EarthBend announced today that it has added dvsAnalytics’ workforce optimization software to its call recording portfolio. EarthBend is excited to offer its customers an all in one solution for their call recording, coaching, analytics, and workforce management needs. dvsAnalytics’ Encore is an innovative software suite that enables businesses to remain compliant, improve performance, and optimize its workforce.  Continue reading dvsAnalytics is Added to EarthBend Call Recording Portfolio