Verint® Systems Inc. announced that it is scheduled to ring the NASDAQ Stock Market closing bell tomorrow, February 5, 2014 at 4 pm ET, to commemorate its 20th Anniversary, which occurred on February 1, and to celebrate the closing of its acquisition of KANA Software, which took place February 3.
“Since its formation on February 1, 1994, Verint has been committed to delivering Actionable Intelligence® solutions that enable organizations to capture big data, glean insights from the data and then operationalize those insights throughout the organization,” says Dan Bodner, CEO, Verint. “Behind Verint’s success over the past 20 years has been our Actionable Intelligence vision, strategy involving innovative analytical solutions, customer-centric culture, and highly dedicated and talented workforce.” Continue reading Verint to Ring NASDAQ Stock Market Closing Bell and close acquisition of KANA Software→
Dimension Data, the $5.8 billion global solutions and services provider, today announced that it has acquired certain subsidiaries of NextiraOne, the European multinational company that designs, installs, maintains, and supports business solutions and communications services for over 43,000 private and public sector clients throughout Europe. Continue reading Dimension Data Completes Acquisition Of NextiraOne→
Consumers looking for insurance are always looking for the best deal: they search the web, compare the price, take out the policy. It’s easy to swap provider, and as such, the insurance industry has high customer churn. So how can companies keep their customers? Alistair Burton, Business Development Manager for Insurance and Healthcare at Genesys, argues that insurance companies are missing a genuine opportunity to engage with their customers, and need to provide a more proactive approach to customer service in order to provide a better, more fulfilling customer experience – and increase customer retention. The answer to this is proactive web and mobile engagement. Continue reading Engaging and Retaining Insurance Customers – How Insurers are missing a trick!→