Aspect Software and Call Design announce UK channel partner agreement

aspect-logo-std-full-RGBLeading customer contact specialist, Aspect Software, has announced a UK channel partnership agreement with Australian firm Call Design, Aspect’s largest global partner for workforce optimisation. Call Design’s extensive expertise in workforce and back office optimisation will extend and enhance Aspect’s ability to deliver improved returns for customers in the UK. Continue reading Aspect Software and Call Design announce UK channel partner agreement

DependableIT Picks HireIQ to Screen Technical Support Professionals

HireIQ Solutions, the innovative leader in predictive analytics and virtual talent acquisition solutions for customer-facing organizations, today announced that DependableIT, an industry leader in providing premium contact centre services specializing in customer service, inbound sales, technical support, and premium technical support, has selected the company’s award-winning InterviewIQ virtual interviewing software to transform its recruiting and hiring. Continue reading DependableIT Picks HireIQ to Screen Technical Support Professionals

Noble Systems Selected as one of Region’s Fastest Growing Firms

NobleLogo_whiteBkgd_notagline-WebNoble Systems, a leader in unified contact centre technology solutions, is pleased to announce their selection onto the Greater Manchester Fastest 50 list. Greater Manchester Business Week has teamed up with law firm Ward Hadaway to launch the scheme that compiled the definitive list of the privately-owned profit-making businesses that have seen the biggest annual turnover growth over the last three years. Continue reading Noble Systems Selected as one of Region’s Fastest Growing Firms

Vocalcom Bringing Big Data and Powerful Mobile Customer Engagement Apps to its Contact Center Suite

Vocalcom, world leader in contact centre software solutions, is announcing that it has partnered with TapCrowd, an innovative mobile apps platform, creating the opportunity to simultaneously power intuitive mobile customer experiences and radically improve contact centre performance. Continue reading Vocalcom Bringing Big Data and Powerful Mobile Customer Engagement Apps to its Contact Center Suite