Aspect Software Adds CrossRealms as Latest North America Channel Partner

aspect-logo-std-full-RGBAspect Software, a leading provider of fully-integrated customer interaction management, workforce optimization, back-office and award-winning cloud solutions announced the addition of CrossRealms, a leading managed solutions and systems integrator as a new North America channel partner. Continue reading Aspect Software Adds CrossRealms as Latest North America Channel Partner

Performance Technology Partners Signs Reseller Agreement to Offer Interactive Intelligence Solution

ININ logoPerformance Technology Partners LLC (PTP) has signed an agreement allowing it to market, sell and support the Interactive Intelligence all-in-one IP communications software suite, Customer Interaction Center™ (CIC), throughout North America. Continue reading Performance Technology Partners Signs Reseller Agreement to Offer Interactive Intelligence Solution

Mitel Simplifies How Businesses Connect With Customers in Latest Release of MiContact Center

Mitel® unveiled its seventh-generation contact center solution to help businesses simplify how they interact with their customers via popular new contact options. MiContact Center 7.0 includes mobile chat and self-service features as well as outbound capabilities that are designed to boost sales and drive lead generation. Continue reading Mitel Simplifies How Businesses Connect With Customers in Latest Release of MiContact Center