Bright Pattern and thinkingVoice Deploy Cloud-based Lead Enhancement Engine for TCPA Compliance

Bright Pattern, the only provider of next generation cloud based contact centre software, and thinkingVoice have announced the deployment of an integrated, cloud-based, solution that implements a new model for real-time lead qualification and regulatory compliance. Continue reading Bright Pattern and thinkingVoice Deploy Cloud-based Lead Enhancement Engine for TCPA Compliance

VXI Global Solutions Calls on HireIQ to Automate, Improve Applicant Selection Process

HireIQ Solutions, the innovative leader in predictive analytics and virtual talent acquisition solutions for customer-facing organizations, today announced that VXI Global Solutions, a leading customer experience and information technology outsourcer, has selected the company to help it transform its recruiting and hiring. The company’s award-winning, cloud-based virtual interviewing software is being implemented to streamline the hiring process, reduce time-to-fill and increase employee retention. Continue reading VXI Global Solutions Calls on HireIQ to Automate, Improve Applicant Selection Process

EvolveMed Integrates Nuance’s Cloud-based Speech Technology

EvolveMed, an industry leader in intuitive physician electronic medical records for hospitals and physician practices, is pleased to announce its integration of Nuance 360 SpeechAnywhere Services. By leveraging Nuance technology, TalkChart can enhance the intuitive efficiency of its powerful cloud-based medical records with robust speech-integrated services. Continue reading EvolveMed Integrates Nuance’s Cloud-based Speech Technology