Unitec Students to Benefit from Concentrix Partnership

Unitec Institute of Technology is delighted to welcome Concentrix, a Fortune 500 company, into the Delivery Centre on their Mt Albert Campus. Concentrix, one of the world’s foremost customer engagement services companies, has recently come together with IBM to become a top 10 provider of customer engagement, technology and process innovation. The new partnership will have huge benefits for Unitec students and the broader New Zealand business community.  Continue reading Unitec Students to Benefit from Concentrix Partnership

Sitel Work@Home Solutions™ to Support Premier Apparel Retailer

Sitel, a leading global customer care provider, today announced a significant new contract with a premier clothing and accessories retailer. The client, a household name in apparel with more than 850 stores worldwide, will utilize Sitel Work@Home Solutions™ to provide outstanding customer experiences. Sitel will support the retailer with 150 new Sitel Work@Home Solutions™ team members, with the potential of growing significantly to support the holiday season ramp.  Continue reading Sitel Work@Home Solutions™ to Support Premier Apparel Retailer

Unify Unveils Industry’s First Global New Way to Work Index

Unify, formerly Siemens Enterprise Communications, today released the industry’s first New Way to Work (#NW2W) research series with data from global business executives from more than 25 countries. The Unify New Way to Work Index was announced during CEO Dean Douglas’ keynote at the CeBIT Global Conference, where he detailed the imperative for business leaders to prioritize creating new strategies for communications and collaboration systems and IT infrastructure. Douglas has declared 2014 as the year the New Way to Work will be prioritized for investments by C-level executives and is investing in Unify research, technology and partnerships to lead the industry in solutions to support this transformation. The announcement was made at CeBIT, the world’s largest international ICT trade fair, held at Hannover, Germany March 10-14.  Continue reading Unify Unveils Industry’s First Global New Way to Work Index