PRESS RELEASE: TSYS announced that it has reached a long-term agreement to provide consumer credit processing services along with value-added capabilities for Virgin Money customers within the United Kingdom. Virgin Money selected TSYS’ market leading TS2® platform to support its UK cards portfolio.
Virgin Money is a UK-based retail bank, providing savings, mortgages, credit cards, pensions, as well as investment and protection products to three million customers. The company is launching its own credit card business following the purchase of £1 billion in assets from MBNA.
TSYS will provide a flexible and reliable card processing solution for Virgin Money with value-added capabilities being provided through various partners, including TSYS Managed Services EMEA.
Michele Greene, director of banking for Virgin Money, said, “Virgin Money is continuing to build its range of banking services for customers and to offer real competition on the high street. TSYS was selected as our preferred long-term partner to help us build our credit card operation because of their strong capabilities in the UK and their flexible and secure solution that can grow and adapt with us as we build a successful business for the future.”
Kelley Knutson, executive vice president of TSYS’ International Services segment, said, “We will help to ensure Virgin Money’s efforts to grow their cards business are successful by combining our experience in international markets with the strength of the Virgin brand. TSYS continues to develop and maintain strong relationships with key issuers in the UK and across Europe. It is a privilege to work with high-profile, and capable, companies such as Virgin Money and we look forward to our partnership.”
At TSYS® (NYSE: TSS), we believe payments should revolve around people, not the other way around. We call this belief “People-Centered Payments®.” By putting people at the center of every decision we make, TSYS supports financial institutions, businesses and governments in more than 80 countries. Through NetSpend®, A TSYS Company, we empower consumers with the convenience, security, and freedom to be self-banked. TSYS offers issuer services and merchant payment acceptance for credit, debit, prepaid, healthcare and business solutions.
TSYS’ headquarters are located in Columbus, Ga., U.S.A., with local offices spread across the Americas, EMEA and Asia-Pacific. TSYS is a member of The Civic 50 and has been named one of the 2013 World’s Most Ethical Companies by Ethisphere magazine. TSYS routinely posts all important information on its website. For more, please visit us at www.tsys.com.
About TSYS Managed Services EMEA
TSYS Managed Services EMEASM oversees all customer service, risk/fraud mitigation, collections, dispute/chargebacks, back office, sales and contact centre operations for TSYS® clients. TSYS Managed Services EMEA handles millions of calls annually and provides full service contact centre support for TSYS’ pan-European client base. With 24×7 contact centres in the UK and Netherlands, TSYS Managed Services EMEA is a strategic partner for customer support and solutions, ensuring our client’s service-oriented business processes are managed efficiently and successful.
About Virgin Money
Virgin Money provides savings, mortgages, credit cards, pensions, investment and protection products.
Virgin Money’s business ambition is to make “everyone better off” – this philosophy underpins our approach to business by offering good value to customers, treating employees well, making a positive contribution to society and delivering a profit to shareholders.
Virgin Money is the official sponsor of the London Marathon, the biggest annual one-day fundraising event in the world. Virgin Money leads the London Marathon sponsorship with the ambition to help runners raise £¼ billion over 5 years and will use its infrastructure, online capability and financial expertise to deliver that through Virgin Money Giving.