Nexidia Announces Newest Version of Interaction Analytics Applications Powered by Breakthrough Speech Analytics Advancements

PRESS RELEASE: Nexidia, a leading provider of customer interaction analytics solutions for business transformation, today announced significant advancements in its speech analytics technology and applications with the upcoming release of Nexidia Interaction Analytics 11.0. This new release represents the next generation of customer interaction big data analytics allowing the enterprise to capture, synthesize and disperse the business intelligence locked inside multichannel customer interactions. Continue reading Nexidia Announces Newest Version of Interaction Analytics Applications Powered by Breakthrough Speech Analytics Advancements

West IP Communications Again Achieves Cisco Specializations

PRESS RELEASE: West IP Communications, a subsidiary of West Corporation and leading provider of cloud-based communication applications and services, today announced the renewal of several Cisco certifications, including status as a Cisco Gold Partner, Master Unified Communications Specialization and Cisco Cloud & Managed Services Master Partner (MSCP). These designations reinforce West IP’s market leadership and commitment to the delivery of cloud-based communications services built on the Cisco Hosted Collaboration Solution (HCS) architecture. Continue reading West IP Communications Again Achieves Cisco Specializations

Spirent Agrees To Acquire Radvision’s Technology Business Unit

PRESS RELEASE: Spirent Communications plc (“Spirent”, the “Company” or the “Group”) (LSE: SPT), a leading communications technology company, announces today that it has entered into a definitive agreement to acquire the assets of Radvision’s Technology Business Unit (TBU), the part of the Radvision business responsible for delivering industry-leading developer solutions, for a cash consideration of $25.0 million, funded from existing cash resources. Continue reading Spirent Agrees To Acquire Radvision’s Technology Business Unit