Confirmit Genius™ Unearths Hidden Truths in Social Media and Free-Form Content

PRESS RELEASE: Confirmit announces the launch of Confirmit Genius™, an innovative software solution for text and social media analytics. Confirmit Genius provides a powerful addition to Confirmit’s suite of solutions for Customer Experience, Employee Engagement and Market Research. Continue reading Confirmit Genius™ Unearths Hidden Truths in Social Media and Free-Form Content

Azzurri helps North Yorkshire County Council ensure the Tour De France goes off without a hitch

PRESS RELEASE: Azzurri Communications, the UK’s leading provider of cloud and managed communication services, successfully supported North Yorkshire County Council to ensure seamless communications and connectivity during the Grand Depart of the Tour De France 2014 on July 5th and 6th in Yorkshire. Continue reading Azzurri helps North Yorkshire County Council ensure the Tour De France goes off without a hitch

Unify Announces General Availability of OpenScape Business X1 Appliance

PRESS RELEASE: Unify, one of the world’s leading communications software and services firms, today announced general availability of the OpenScape X1 appliance, an all-in-one solution that brings the benefits of a professional voice and unified communications (UC) solution to small and medium businesses (SMBs), regardless of the company size or telephony infrastructure. Continue reading Unify Announces General Availability of OpenScape Business X1 Appliance

Tech CU Selects Fonolo’s Call-Back Solution to Improve Customer Experience

PRESS RELEASE: Fonolo, the company that improves the call center experience by replacing hold time with a call-back, announced that Tech CU (Technology Credit Union) has selected its innovative call-back solution to improve the call center experience for its customers. Continue reading Tech CU Selects Fonolo’s Call-Back Solution to Improve Customer Experience