Lumesse weathers the storm with cloud technology from NewVoiceMedia

PRESS RELEASE: Lumesse, the global leader in integrated talent management solutions, was able to continue its exceptional customer support service during Germany’s worst storms this century, with NewVoiceMedia’s solution ‘ContactWorld for Disaster Recovery’. Continue reading Lumesse weathers the storm with cloud technology from NewVoiceMedia

University of Melbourne leads the way with Amcom Cloud Collaboration

PRESS RELEASE: Amcom announced that the University of Melbourne has signed a significant contract to deploy Amcom Cloud Collaboration (ACC) across its entire university community. The University of Melbourne is one of Australia’s premier universities and a leading member of AARNet. This is the first major ACC deployment since the landmark partnering agreement between Amcom and AARNet was announced on 1 May 2014. Continue reading University of Melbourne leads the way with Amcom Cloud Collaboration

Medallia Appoints Dorian Stone as Vice President of Customer Experience Strategy

Medallia® announced the appointment of Dorian Stone as the company’s vice president of customer experience strategies. Dorian joins Medallia’s senior team after more than a decade at McKinsey & Company, where he co-founded McKinsey’s Global Customer Experience practice, and led North America as a partner from McKinsey’s San Francisco office. Continue reading Medallia Appoints Dorian Stone as Vice President of Customer Experience Strategy