Vee24 Extends Live Video Assistance Solution to New Channels

PRESS RELEASE: Vee24, a provider of live video assistance solutions to leading brands including Land Rover, DFS, Fox Sports, Schuh and Road Runner Sports, today announced the immediate availability of the VeeStudio Software Development Kit (SDK) for iOS and Android, as well as VeeAssist, a new co-browsing product designed to enhance call center satisfaction. Continue reading Vee24 Extends Live Video Assistance Solution to New Channels

Helpshift Raises $10 Million in Series a Funding to Bring CRM to Mobile Apps

PRESS RELEASE: Helpshift, the leading CRM for mobile apps, today announced that it has closed its Series A financing round of $10 million. The funding round was led by Intel Capital with participation from Visionnaire Ventures and existing investors True Ventures and Nexus Venture Partners. This follows the company’s seed funding of $3.2 million in October 2012, bringing the total to $13.2 million in funding to date. Continue reading Helpshift Raises $10 Million in Series a Funding to Bring CRM to Mobile Apps

74 Per Cent of Enterprises Say Knowing What’s Happening Across the IT Estate is One of Their Biggest Challenges

PRESS RELEASE: Centrix Software, a leading expert in workspace management, today revealed results of a survey conducted among 100 IT professionals. 74 per cent of enterprises admitted one of the most challenging areas for end-user applications (apps) is knowing what’s happening across their IT estate. This is despite more than three quarters (76 per cent) of CIOs stating that “understanding the entire app portfolio” is a key end-user app goal. Continue reading 74 Per Cent of Enterprises Say Knowing What’s Happening Across the IT Estate is One of Their Biggest Challenges