Transactis wins Management Today award for work that could save HMRC billions of pounds

PRESS RELEASE: Consumer insight and anti-fraud company Transactis has been named SME (Small and Medium Enterprise) Team of the Year in the 2014 Management Today Analytics in Action Awards for its work in support of efforts by Her Majesty’s Revenue and Customs (HMRC) to reduce fraud and error related to tax credits. The company’s use of analytics, drawing on data from multiple consumer data sources as well as the information held by the Government, has created template that could save HMRC billions of pounds in the long run. Continue reading Transactis wins Management Today award for work that could save HMRC billions of pounds

Sinclair Voicenet Awarded Security Partner Of The Year By NICE Systems

PRESS RELEASE: Sinclair Voicenet, the UK’s longest established specialist provider of multimedia interaction recording, quality management, analytics, customer feedback and workforce management solutions, has been named NICE Security Business Partner of the Year. Continue reading Sinclair Voicenet Awarded Security Partner Of The Year By NICE Systems

Promero Provides Call Center Software CTI Connector for Salesforce CRM and Zoho CRM Users

PRESS RELEASE: Promero, a leading reseller and provider of cloud-based virtual call center software, announced today that it completed and provided the general release of its proprietary CTI connector for its hosted platform of Oracle Contact Center Anywhere to Salesforce CRM and Zoho CRM users. Continue reading Promero Provides Call Center Software CTI Connector for Salesforce CRM and Zoho CRM Users