Barclays first in UK to launch new Biometric Reader for customers

PRESS RELEASE: Barclays, in partnership with Hitachi Europe Ltd. is ramping up the fight against fraud with the launch of the Barclays Biometric Reader, developed with Hitachi’s Finger Vein Authentication Technology (VeinID*) – a new, ground-breaking method for customer authentication in UK banking. By simply scanning their finger, customers will be able to easily access their online bank accounts and authorise payments within seconds, without the need for PIN, passwords or authentication codes. Continue reading Barclays first in UK to launch new Biometric Reader for customers

Genesys Removes All Barriers to Upgrading Outdated Call Centers

PRESS RELEASE: Genesys announced a new call centre replacement program for organizations that want to retire their legacy call centres and move to a modern, multi-channel Cloud contact centre solution. The Genesys Premier Edition – Virtual Contact Center (VCC) is now available for one year free to new customers who switch from qualified on-premises, legacy call centre solutions.

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8×8 Recognized as a Leader in Gartner’s Magic Quadrant for UCaaS, Multiregional for Third Consecutive Year

PRESS RELEASE: 8×8, Inc., a provider of cloud-based unified communications, contact center and collaboration services, today announced that Gartner Inc., the world’s leading information technology research and advisory firm, has positioned the company in the “Leaders” quadrant of its August 28, 2014 “Magic Quadrant for Unified Communications as a Service (UCaaS), Multiregional” for the third consecutive year. Continue reading 8×8 Recognized as a Leader in Gartner’s Magic Quadrant for UCaaS, Multiregional for Third Consecutive Year

Mitel Positioned in Visionaries Quadrant in Gartner’s Magic Quadrant for Unified Communications as a Service, Multiregional

PRESS RELEASE: Mitel® a global leader in business communications, today announced it has been positioned by Gartner, Inc. in the Visionaries quadrant of the latest Magic Quadrant for Unified Communications as a Service (UCaaS). Continue reading Mitel Positioned in Visionaries Quadrant in Gartner’s Magic Quadrant for Unified Communications as a Service, Multiregional