DXI Launches Next Generation Cloud Contact Solution Easycontactnow™

PRESS RELEASE: DXI, a global leader and innovator in cloud contact centre solutions, will launch a new brand and website for its next generation service, EasyContactNow available at www.easycontactnow.com

Contact Centre CLUB

EasyContactNow, the complete contact solution, is aimed at businesses of all sizes. DXI will be encouraging organisations to ‘Think outside the Box’ and take a fresh look at their communication needs by exploring the benefits a cloud contact centre solution can offer.

The new solution has evolved from the original ground-breaking easycallnow™ service and reflects the changes in the requirements of today’s customer centric organisations. It’s not just about managing calls anymore – its about managing new channels such as web chat, email and SMS. The demands of today’s customers and the fast pace of modern living requires the agility and flexibility that EasyContactNow offers. Existing DXI customers recognise the capabilities the services DXI provides to help them meet these challenges effectively.

The launch of EasyContactNow coincides with a new era in the company’s history. The aim is to drive more recognition and awareness of their innovative products and services through a number of new initiatives including a significant investment in sales and marketing spend. To find out more about how EasyContactNow can help take customer communications to the next level visit www.easycontactnow.com and to find out more about how organisations can get more from existing infrastructure investment please visit www.dxi.eu.