Sendible announces launch of social media management marketing platform

PRESS RELEASE: Sendible, the social media management software provider, has announced the launch of Sendible 360, the all-in-one social media marketing platform. Sendible 360, the latest upgrade to the platform, enables organisations to engage with customers across multiple social media channels from a single dashboard. Continue reading Sendible announces launch of social media management marketing platform

GoodData Announces $25M Series E Funding Round Led by Intel Capital

PRESS RELEASE: GoodData, the leader in end-to-end cloud analytics announced that it has completed a $25.7 million equity financing. Intel Capital led the Series E round with participation from Andreessen Horowitz, General Catalyst, Tenaya Capital, TOTVS, Next World Capital, Windcrest, and Pharus Capital. Continue reading GoodData Announces $25M Series E Funding Round Led by Intel Capital

Maximizer CRM 2015 makes it quicker and easier to adopt CRM

Maximizer Software, a leading provider of Customer Relationship Management (CRM) solutions, has launched its latest version, Maximizer CRM 2015. Offering a deployment choice of On-Premise, Public cloud (Our cloud) and Private cloud (Your cloud), this latest release by Maximizer empowers users to easily customise the software so that its dashboard, features, workflow and reporting functions fit business requirements and process – rather than the other way around. Continue reading Maximizer CRM 2015 makes it quicker and easier to adopt CRM

P&O Ferries Selects The Logic Group To Set Sail On Its Omni-Channel Strategy

PRESS RELEASE: Payments, insights and loyalty specialist, The Logic Group, today announced that P&O Ferries has selected its multichannel payments solution, Solve Centurion to offer customers easier and more secure payments on-board, online and via its call centres. Continue reading P&O Ferries Selects The Logic Group To Set Sail On Its Omni-Channel Strategy

8×8 Named a Recipient of the Ventana Research 2014 Business Technology Leadership Award for Cloud Contact Centre Innovation

PRESS RELEASE: 8×8, Inc., a provider of cloud-based contact centre, collaboration and unified communications services announced it has been named a recipient of the Ventana Research 2014 Business Technology Leadership Award for the deployment of its Virtual Contact Centre solution by a multi-location human resources outsourcing organisation. Continue reading 8×8 Named a Recipient of the Ventana Research 2014 Business Technology Leadership Award for Cloud Contact Centre Innovation

SpatialBuzz Moves into North America and Asia to Meet Customer Demand

PRESS RELEASE: SpatialBuzz, the cloud-based customer experience analytics and service monitoring specialist, has appointed senior personnel and opened new facilities in Toronto and Taipei as it looks to extend its international presence to meet fast-growing demand from mobile service providers across the world. Continue reading SpatialBuzz Moves into North America and Asia to Meet Customer Demand

Alcatel-Lucent Enterprise enters a new era following its acquisition by China Huaxin

PRESS RELEASE: Alcatel-Lucent announced that it has successfully closed a Eur 202 million transaction with China Huaxin Post & Telecommunication Economy Development Center (“China Huaxin”) for the divestment of its Enterprise division. Following the divestment, Alcatel-Lucent will maintain a 15% stake in a newly-formed holding company, to be incorporated in France. Continue reading Alcatel-Lucent Enterprise enters a new era following its acquisition by China Huaxin