Coutts to launch UK multipoint video conferencing

PRESS RELEASE: Coutts announced the launch of a pilot scheme that enables customers of the bank to video call their advisor through their mobile device, tablet or PC. These private and secure video conferences will allow customers to dial in from across the world so that complex enquiries can be dealt with more swiftly and efficiently. Customers will be able to speak to several advisors from across the Bank simultaneously and also invite other parties such as joint-account holders additional account signatories or even external professionals to join. Continue reading Coutts to launch UK multipoint video conferencing

Noble Systems Introduces Cloud Enterprise Offer for the APAC Region

PRESS RELEASE: Noble Systems Corporation, a global leader in contact centre technology solutions, today announced the availability of Noble® Enterprise Cloud for the APAC region. Noble’s Cloud platform is a complete contact center technology solution with all of the advantages of a cloud-based Communication-as-a-Service (CaaS) infrastructure. Continue reading Noble Systems Introduces Cloud Enterprise Offer for the APAC Region

Cancer Research UK Selects OpenMarket to Implement Innovative Mobile Engagement Strategy

PRESS RELEASE: Cancer Research UK, one of the world’s leading cancer charity dedicated to saving lives through research, has appointed leading enterprise mobile engagement specialists OpenMarket to help drive fundraising activity, improve operational effectiveness and enhance their supporter communications. Continue reading Cancer Research UK Selects OpenMarket to Implement Innovative Mobile Engagement Strategy

SunBridge Works with Fujitsu to Secure Customer Information in the Cloud Using CipherCloud Technology

PRESS RELEASE: CipherCloud, the leader in cloud visibility and data protection announced that SunBridge, a systems integrator, has implemented CipherCloud technology for Fujitsu Communication Services Limited (CSL). Using CipherCloud for Salesforce, CSL can now proactively protect sensitive customer data stored in its large-scale consumer PC contact center for Fujitsu Ltd. Continue reading SunBridge Works with Fujitsu to Secure Customer Information in the Cloud Using CipherCloud Technology