Cabshield appoints Callstream to increase business retention and customer acquisition

PRESS RELEASE: Cabshield, the specialist insurance company for taxi drivers, today announced that is has appointed call management experts Callstream as its communications partner. The partnership is anticipated to generate more sales opportunities for Cabshield by providing skills-based call routing and real-time management information for its national service centre. Continue reading Cabshield appoints Callstream to increase business retention and customer acquisition

AudioCodes Announces Integrated High Quality WebRTC Connectivity Solution for Enterprises

PRESS RELEASE: AudioCodes, a leading provider of converged voice solutions that enable enterprises and service providers to transition to all-IP voice networks announced the launch of its WebRTC Connectivity Solution. Through the incorporation of a WebRTC Gateway with its Session Border Controllers (SBC), as well as WebRTC media support in IP Phones and Session Experience Manager (SEM), the AudioCodes solution enables web-based communication to enterprise Unified Communication (UC) systems and contact centres without the loss of the high quality WebRTC sessions. Continue reading AudioCodes Announces Integrated High Quality WebRTC Connectivity Solution for Enterprises