Carousel Industries Launches ‘Simplicity Video’ Cloud-Based Conferencing Service

PRESS RELEASE: Carousel Industries, a leader in unified communications, managed services, data solutions and visual communications, announced that it has launched Simplicity Video: a new cloud-based video conferencing solution designed for SMB and enterprise customers. Simplicity Video, available exclusively through Carousel Industries, was developed in cooperation with Pexip®, a leading innovator in scalable, distributed video software and consists of two separate offerings: Public Video Cloud (PVC) and Managed Private Cloud (MPC). Continue reading Carousel Industries Launches ‘Simplicity Video’ Cloud-Based Conferencing Service

SpatialBuzz Launches HDAnalytics+ to Help Operators Improve Customer Satisfaction

PRESS RELEASE: SpatialBuzz launched HDAnalytics+, a major enhancement of its award-winning cloud-based CEM (Customer Experience Management) platform that helps operators improve their networks and increase customer satisfaction. The launch comes on the opening day of the Customer Experience Management in Telecoms Global Summit in London, where SpatialBuzz will join the agenda and CEM debate. Continue reading SpatialBuzz Launches HDAnalytics+ to Help Operators Improve Customer Satisfaction

VoiceSage Nominated for ‘Contact Centre Product of the Year’ for 3rd Year Running

PRESS RELEASE: VoiceSage, the company that enables automated real-time customer conversations, has been nominated yet again for the coveted title of Contact Centre Product of the Year in the 2015 Network Computing Awards – a title it has won for the last two years. Continue reading VoiceSage Nominated for ‘Contact Centre Product of the Year’ for 3rd Year Running

VXi Corporation and SYNNEX Corporation Announce Distribution Agreement

PRESS RELEASE: VXi Corporation announced a new agreement with SYNNEX Corporation to distribute its CC&O and Bluetooth products to the IT Channel. SYNNEX is a distributor of Avaya communications solutions, making them an ideal fit for VXi, an Avaya DevConnect Technology Partner. The Avaya DevConnect Program enables, supports and extends the market reach of application developers and technology companies to offer Avaya customers compliance tested, end-to-end solutions that address business challenges. Continue reading VXi Corporation and SYNNEX Corporation Announce Distribution Agreement