PanTerra Networks Announces Industry’s First Real-Time Business Analytics Capabilities for Unified Communications and Content Management

PRESS RELEASE: PanTerra Networks announced its Unified Business Analytics offering for the mid-market. The solution is the first to combine Unified Communications (UC) analytics with content management analytics to monitor, react to and adjust business processes in real-time to make them more efficient and competitive. In today’s dynamic business environment, contact centers, sales teams and support groups need real-time feedback on their business processes to understand the effectiveness of their resources. Continue reading PanTerra Networks Announces Industry’s First Real-Time Business Analytics Capabilities for Unified Communications and Content Management

Engaging Customer Communities becomes Exciting and Cost-Effective with Gamification Solutions from NextBee

PRESS RELEASE: NextBee, the California-based gamification programs developer, offers smart features to engage online communities quickly and easily. Gamification involves the application of game mechanics to engage users and motivate them to complete a series of valuable tasks. Customers love to be acknowledged, motivated and appreciated socially. This explains why it is essential and profitable to engage them by developing online communities that connect them to groups of like-minded customers. Continue reading Engaging Customer Communities becomes Exciting and Cost-Effective with Gamification Solutions from NextBee