Webhelp UK builds on its partnership with Sky

PRESS RELEASE: Webhelp UK, a leading customer experience management organisation, has been awarded the Sky Customer Retention Team (CRT) campaign, strengthening its position as strategic partner for Europe’s leading entertainment company. The campaign will be managed from Webhelp’s Glasgow site, which currently employs over 880 customer service professionals in the city. Experienced advisers already contracted to Sky CRT will join Webhelp and increase the businesses capacity when the contract commences on 1st March. Continue reading Webhelp UK builds on its partnership with Sky

Altura Launches New Cloud-based Monitoring Service Sentinel Edge Cloud

PRESS RELEASE: Altura Communication Solutions, a nationwide provider of communication enabled solutions and managed services launched Altura Sentinel Edge Cloud, a hosted suite of cloud-based managed services. Powered by Virsae, a global developer of UC service management applications, Sentinel Edge Cloud enables businesses to optimize the operational and technical performance of their Unified Communications (UC) system – for less. Continue reading Altura Launches New Cloud-based Monitoring Service Sentinel Edge Cloud

CallPro CRM Launches New System Version 6.0

PRESS RELEASE: CallPro CRM, the leading provider of on-demand integrated e-marketing and CRM systems, today announced new functionality in CallPro CRM to automate the process of lead scoring and tracking of prospects’ website activity. The new version of CallPro CRM’s customisable cloud-based solution, enables sales and marketing professionals to leverage social selling techniques and multi-channel digital marketing tactics to find the right prospects, build leads and nurture relationships without leaving the application. Continue reading CallPro CRM Launches New System Version 6.0

Plantronics New Professional Audio Solutions Keep Noise Distractions at Bay and Help People Focus on Work

PRESS RELEASE: Plantronics unveiled four new UC audio devices designed to deliver exceptional audio quality and noise management technology to help people effectively communicate and collaborate, regardless of workplace or location. Continue reading Plantronics New Professional Audio Solutions Keep Noise Distractions at Bay and Help People Focus on Work