Avtex Acquires KRP Communications

PRESS RELEASE: Avtex, a provider of integrated interaction solutions, announced today that they have acquired KRP Communications, a complete unified communications solutions provider. KRP specializes in solutions including all-in-one IP contact centers, enterprise IP PBX, and business process automation.

Contact Centre CLUB

As an Interactive Intelligence partner, KRP aligns nicely with Avtex, an Interactive Intelligence Platinum Elite Partner. The acquisition will bring to bear the additional resources, support and custom applications available to further leverage the Interactive Intelligence platform.

Says George Demou, president of Avtex, “We are very excited to welcome the KRP customers to the Avtex team. There is great synergy between the two companies and our mission to create the best customer experience for our clients and their customers aligns well.” Additionally, George says, “We are eager to bring the Avtex energy, passion and innovation to the KRP customers in the Pacific Northwest and Canada.”

“I’m confident this is the right move for our customers and employees,” says Keith Macdonald, president of KRP. “We have taken care to choose the best partner for ourselves and our customers and have spent a lot of time with Avtex over the last several weeks. We could not be more pleased with the opportunity.”

KRP has been doing business in the United States and Canada since their inception in 1998.