InterCloud Systems Announces New $2.8 Million Contract for a Multi-Node Contact Center and Professional Services to One of the Largest Global Insurance Providers

PRESS RELEASE: InterCloud Systems announced that it was recently awarded a new contract in support of a multisite and multicity upgrade for a contact centre system valued at over $2.8 Million. The services are intended to improve customer experience and provide broader metrics to enable our customer to manage their business. A majority of this solution is expected to be deployed and revenue recognized in the first quarter of 2015. Continue reading InterCloud Systems Announces New $2.8 Million Contract for a Multi-Node Contact Center and Professional Services to One of the Largest Global Insurance Providers

Mitel Announces Definitive Agreement to Acquire Mavenir

PRESS RELEASE: Mitel®, a global leader in business communications, and Mavenir Systems, a leading provider of software-based networking solutions for mobile carriers announced that that they have entered into a definitive merger agreement in which Mitel will acquire all of the outstanding shares of Mavenir common stock in a cash and stock deal valued at approximately $560 million. Continue reading Mitel Announces Definitive Agreement to Acquire Mavenir

EarthBend Achieves Mitel Gold Partner Status

PRESS RELEASE: EarthBend and Mitel announce, Earthbend has attained Mitel® Gold Partner status based on its growth with Mitel’s unified Communications portfolio in the upper Midwest. Mitel Gold Partners meet stringent requirements based on certification, expertise and revenue. As an Exclusive Gold Partner EarthBend can offer customers and prospects more skilled resources, competitive pricing, and added support. Continue reading EarthBend Achieves Mitel Gold Partner Status

CallFinder Announces Partnership with Lawson Concepts to Deliver Speech Analytics Solutions to Clients Looking to Improve the Customer Experience

PRESS RELEASE: CallFinder® announces a strategic relationship with Lawson Concepts, LLC to provide affordable cloud-based speech analytics solutions as a component of the customer experience and business transformation professional services. Continue reading CallFinder Announces Partnership with Lawson Concepts to Deliver Speech Analytics Solutions to Clients Looking to Improve the Customer Experience