Pelican Auto Finance Selects Noble Cloud Contact Management Solution

PRESS RELEASE: Noble Systems, a global leader in unified contact centre technology, reports that Pelican Auto Finance, a San Diego-based automotive and consumer lending organisation, has chosen the Noble® Enterprise Cloud solution to achieve a new level of client communication with its borrowers and partner dealers. Continue reading Pelican Auto Finance Selects Noble Cloud Contact Management Solution

EasyRoommate & Vivastreet take customer service into the cloud

PRESS RELEASE: The world’s leading flat sharing website, EasyRoommate, and free classified ads site, Vivastreet, have strengthened their presence for customers worldwide by replacing their contact centre system with 8×8 Solutions’ cloud-based unified communications platform. Continue reading EasyRoommate & Vivastreet take customer service into the cloud

Mattress Firm Partners with InMoment to Help Elevate Customer Experience Program

PRESS RELEASE: Mattress Firm, the nation’s leading bedding specialty retailer, is partnering with InMoment™, a cloud-based customer experience (CX) optimization platform that gives companies the ability to listen to and engage with customers to improve business results. InMoment is providing the technology to power Mattress Firm’s guest satisfaction program. Continue reading Mattress Firm Partners with InMoment to Help Elevate Customer Experience Program