PRESS RELEASE: LumenVox announced that Chrysalis Software, a Waterfield Technologies Company, received LumenVox Partner Skills Certification. LumenVox Partner Skills Certification demonstrates Chrysalis Software’s capability to deliver high quality speech solutions based on the LumenVox speech automation suite. Chrysalis Software utilizes the LumenVox Automated Speech Recognizer and Text-to-Speech Server in their solutions.
“Chrysalis brings a depth and breadth of experience to their customers that is difficult to match. They have a comprehensive view of customer service and contact center solutions that spans a wide range of technologies and business problems, allowing them to design and deliver rock solid results for their customers” explained Jeff Hopper, VP of Client Services, LumenVox. Chrysalis Software can integrate the LumenVox speech recognition technology as a component in a comprehensive contact center solution set across any of their major go to market technology partners
Bill Eckert of Chrysalis states: “Chrysalis is thrilled to be working even more closely with LumenVox as we deploy best-of-class voice solutions for our customers. The combination of our application design capabilities and LumenVox’s speech recognition and text-to-speech infrastructure will bring immense value to enterprises looking to provide the best possible customer service.”