Teliqo integrates its direct hosted telephony solution with Bullhorn’s cloud-based Recruitment CRM platform

PRESS RELEASE: Direct hosted telephony vendor Teliqo has announced that its telephony platform now integrates fully with Bullhorn’s cloud-based Recruitment CRM platform. The combination of Teliqo and Bullhorn allows recruitment firms using the Bullhorn CRM solution to utilise the full power of UC-enabled hosted telephony. Using Teliqo Direct, recruitment consultants can significantly improve their productivity by contacting candidates and receiving calls without ever having to leave their Bullhorn application. Continue reading Teliqo integrates its direct hosted telephony solution with Bullhorn’s cloud-based Recruitment CRM platform

Support.com Receives TMC Labs’ Contact Center Technology Award for Improving Customer Experience with Nexus®

PRESS RELEASE: Support.com, Inc., makers of cloud-based Nexus® software for Support Interaction Optimization (SIO) and a leading provider of tech support and turnkey support center services announced TMC has named Nexus as a 2015 CUSTOMER Contact Center Technology Award winner. Continue reading Support.com Receives TMC Labs’ Contact Center Technology Award for Improving Customer Experience with Nexus®