Artificial Solutions Fuels Intelligent Virtual Assistant for Shell

PRESS RELEASE: Artificial Solutions,™ the natural language interaction (NLI) specialist that enables users to have a meaningful, humanlike interaction with technology, announced today that Shell has used the Teneo Platform to develop virtual assistants called Emma and Ethan to help and advise customers on the technical aspects of Shell’s lubricant products in the UK and US markets. Continue reading Artificial Solutions Fuels Intelligent Virtual Assistant for Shell

Shell launches artificial intelligence-powered service for lubricant customers

PRESS RELEASE: Shell is the first company in the lubricants sector to launch an artificial intelligence-driven service for customers – Shell Virtual Assistant. It is an interactive one-stop shop on the Shell website where customers and distributors can ask common lubricant-related questions, available 24 hours a day, seven days a week. Continue reading Shell launches artificial intelligence-powered service for lubricant customers

ING Netherlands Launches Voice Biometrics Payment System in the Mobile Banking App Powered by Nuance

PRESS RELEASE: While banking customers have already been able to use the voice control mode on the ING Netherlands app, now they can also make voice-activated payments leveraging voice biometrics technology from Nuance Communications, Inc. A smart alternative to PINs and passwords, voice biometrics makes mobile banking easier in the ING Netherlands mobile banking app. Continue reading ING Netherlands Launches Voice Biometrics Payment System in the Mobile Banking App Powered by Nuance

Acxiom to Sell IT Infrastructure Management Business

PRESS RELEASE: Acxiom®, an enterprise data, analytics and software-as-a-service company announced that it has entered into a definitive agreement to sell its IT Infrastructure Management business (Acxiom IT) to Charlesbank Capital Partners (Charlesbank) and M/C Partners for total cash consideration of up to $190 million. Continue reading Acxiom to Sell IT Infrastructure Management Business