Clark Pest Control Implements Aerialink’s Conversational Messaging Platform to Text with Customers for a Competitive Advantage

PRESS RELEASE: Aerialink, Inc., a leading mobile communications company providing a powerful messaging platform, and Mosaic NetworX, a strategic partner and full-service telecommunications service provider announced the launch of the Conversations Messaging Platform for California-based Clark Pest Control.  Conversations™ enables a business to provide a personalized and context appropriate experience for each and every customer via text messaging. Continue reading Clark Pest Control Implements Aerialink’s Conversational Messaging Platform to Text with Customers for a Competitive Advantage

Ormuco selects MigSolv as its UK Data Center Partner

PRESS RELEASE: Ormuco announces it has chosen MigSolv as its UK data center partner.  The partnership will allow Ormuco to deliver high quality, service based colocation services to the large enterprises. Ormuco, an HP Helion Network charter member, offers a cloud services platform for service providers, ISVs and businesses around the globe. With nodes in Canada, U.S., EMEA and soon, LATAM and Japan, it is rapidly building a global network of cloud services to service both local data requirements as well as global, multinational companies. Continue reading Ormuco selects MigSolv as its UK Data Center Partner

Transera’s Global Omni-Channel Contact Center Solution Deployed in Roland Corporation’s Japanese Call Center

PRESS RELEASE: Transera announced that Roland Corporation, a leading manufacturer and distributor of electronic musical instruments and equipment, has deployed Transera’s Global Omni-Channel Contact Center solution in its Japan-based call center. Continue reading Transera’s Global Omni-Channel Contact Center Solution Deployed in Roland Corporation’s Japanese Call Center

Infoline Wins Best Government Call Centre Award With Vocalcom

PRESS RELEASE: Infoline LLC, a leading Business Process Outsourcing (BPO) service providers in Oman was recognized for their best Government projects at an award ceremony held in Dubai recently. Vocalcom, a leading global provider of omnichannel cloud-based contact center software and sales acceleration technology for enterprises, contact centers, BPOs, and collection agencies worldwide, hosted the event. Continue reading Infoline Wins Best Government Call Centre Award With Vocalcom

Sabio simplifies contact centre deployments with comprehensive data connectivity offering

PRESS RELEASE: Contact centre technology specialist Sabio has extended its Network Services portfolio with the addition of a range of data connectivity offerings. Intended to simplify the deployment of end-to-end customer contact technology solutions, including the provision of the company’s Sabio OnDemand hosted SaaS contact centre solution, Sabio Network Services’ data connectivity services cover SIP Trunking support, Internet Access, VPLS and MPLS Wide Area Networks, as well as datacentre services with the colocation and hosting of customer equipment. Continue reading Sabio simplifies contact centre deployments with comprehensive data connectivity offering