NewVoiceMedia named 2015 Communications Solutions Product of the Year Award winner

PRESS RELEASE: NewVoiceMedia, a leading global provider of cloud technology which helps businesses sell more, serve better and grow faster, announced today that TMC, a global, integrated media company, has named its ContactWorld for Service solution as a 2015 Communications Solutions Product of the Year Award winner. Continue reading NewVoiceMedia named 2015 Communications Solutions Product of the Year Award winner

Altitude Software New White Paper Outlines How Mobile Apps Can Improve Customer Engagement

PRESS RELEASE: Altitude Software, a global provider of omnichannel solutions to deliver great customer experiences, today announced the release of a new white paper aimed at helping businesses understand how they can transform customer engagement by integrating mobile apps in customer centric strategies. Continue reading Altitude Software New White Paper Outlines How Mobile Apps Can Improve Customer Engagement

City of Edinburgh Council awards seven year £186 million transformational ICT outsourcing & digital services contract to CGI

PRESS RELEASE: CGI has been selected by the City of Edinburgh Council to provide transformational outsourced ICT services to enable the Council’s introduction of integrated digital services. The contract, valued at £186 million, will facilitate the Council’s digital channel shift, while at the same time, delivering anticipated efficiency and cost savings of £45 million over the seven year term. Continue reading City of Edinburgh Council awards seven year £186 million transformational ICT outsourcing & digital services contract to CGI