PRESS RELEASE: Deltapath, Inc., a leading provider of multi-vendor compatible unified communications solutions, specialized in contact center and video collaboration, was recognized as a Vendor to Watch in Video-as-a-Service in midsize businesses, in Gartner’s latest Market Trends research report published on September 1, 2015.
The report, titled “Market Trends: How VaaS Providers Can Address the Top Three IT Selection Criteria in Midsize Businesses”, authored by Gartner Analysts Tom Eagle talks about the key findings and trends in midsize market, provides recommendations and best practices for businesses and cites Deltapath’s capabilities in video-based contact center solutions, as well as its video virtual meeting room with content sharing capabilities. In the report, Tom also mentioned midsize business selection criteria prioritize customer service and support, simple solution management and maintenance, and TCO.
“At Deltapath, we constantly strive to provide innovative and intuitive communication solutions to our customers. We have been at the forefront of enterprise mobility and contact center solutions for over a decade, and we understand midsize business space like the back of our hands. Deltapath’s focus on creating customer-centric solutions has held us in good stead with our customers, and we believe this recognition by Gartner is a testament to that,” said, David Liu, Founder and CEO of Deltapath.