Leading Scandinavian Carrier to Offer WebRTC Services Based on ECT Technology

PRESS RELEASE: ECT (European Computer Telecoms AG), vendor of complete solutions for value-added services in the voice and multimedia domain, received another substantial order for its complete WebRTC solution. This carrier already bases all its value-added services on ECT technology and will now be adding WebRTC to its existing products as well as new services. Continue reading Leading Scandinavian Carrier to Offer WebRTC Services Based on ECT Technology

DialogTech Launches SpamSentry™, Businesses Are Now Able to Block Over 99 Percent of Malicious ‘Robocalls’ From Reaching Sales Teams

PRESS RELEASE: DialogTech, the provider of the only end-to-end call attribution and conversion platform for data-driven marketers announced the release of industry-leading technology called SpamSentry. Part of the DialogTech Voice360™ platform, SpamSentry is an adaptive, machine-learning application that stops fraudulent and unwanted calls before they reach a company’s sales team, and prevents spam call data from appearing in the analytics that marketers depend on to measure the performance of mobile marketing campaigns. Continue reading DialogTech Launches SpamSentry™, Businesses Are Now Able to Block Over 99 Percent of Malicious ‘Robocalls’ From Reaching Sales Teams

Salesforce Brings Together Desk.com and SalesforceIQ, Delivering Smarter Customer Service and Sales for SMBs

PRESS RELEASE: Salesforce announced a new integration between Desk.com and SalesforceIQ that delivers smarter customer service and sales for SMBs. Now, Desk.com, the all-in-one customer service app for fast-growing companies, and SalesforceIQ for Small Business, the easy, proactive and smart sales solution that provides an intelligent way for SMBs to close more deals, are coming together to supercharge service and sales teams. Continue reading Salesforce Brings Together Desk.com and SalesforceIQ, Delivering Smarter Customer Service and Sales for SMBs