Carousel Industries Named a Skype for Business Launch Partner for New Meetings and Voice Services in Office 365

PRESS RELEASE: Carousel Industries, a leading Managed Services Provider (MSP) providing unified communications, data solutions and audio / visual solutions, announced that it has completed the requirements to support the new Skype for Business services in Office 365 and is adding it to its own production Office 365 tenant.

Contact Centre CLUB

“Carousel is proud to play an integral role in the roll-out of the new Skype for Business services in Office 365 and has already begun implementing planning and training sessions among our entire customer base,” commented Ed Wadbrook, Vice President, Applications and Collaborative Solutions, Carousel Industries. “The launch of new enterprise capabilities in Office 365 presents a natural migration path for existing Microsoft Lync environments and a compelling proposition for new customers. We are confident that with Carousel’s full integration and managed services support, Skype for Business will enable organizations to realize unprecedented collaboration and business productivity.”

Skype for Business is transforming the way people communicate by extending communications beyond the walls of businesses to connect customers and partners – anytime, anywhere. The platform, which offers a cloud business phone system and a complete meetings solution, including audio, video, content sharing and messaging service, increases productivity and encourages collaboration among its users. Skype for Business is simple to use and accessible from wherever there is Internet access.

“With its core expertise in systems integration and managed services, Carousel is able to deliver tailored offerings to customers looking for cloud, premise and hybrid deployments,” commented Jim Burton, Founder and CEO of CT Link LLC and Co-Founder of UCStrategies.com. “Additionally, Carousel is highly skilled in the voice, data, video and contact center arenas and holds accreditations with companies like Microsoft, Polycom, Aruba/HP, Avaya, Oracle, AudioCodes, Extreme, Palo Alto, Enghouse, and many more. These skills and partnerships can help simplify integrations in even the most complex customer environments — no matter what size company.”

All of Carousel’s systems integrations begin with a health and readiness assessment of the network, so organizations are able to retain and maximize as much of their existing investment as possible. Following the integration phase, Carousel’s managed services team is able to securely maintain data, voice and video networks, so they are optimized to deliver quality of service (QoS) across the enterprise. In August Carousel migrated over 1,100 of its own employees to Skype for Business, creating a single platform, which raised productivity and lowered complexity and expenses. The deployment was made while retiring multiple legacy applications.