TD and Cisco join forces to create innovative customer experiences

PRESS RELEASE: TD Bank Group (TD) and Cisco Canada announced an agreement to collaborate on technology solutions to create enriched customer and employee experiences. A dedicated TD-Cisco team will co-create in a designated space and will be the first customer project in Cisco’s new Toronto Innovation Centre, scheduled to open tomorrow in downtown Toronto. Continue reading TD and Cisco join forces to create innovative customer experiences

nGUVU Announces Availability of nGAGEMENT on Genesys AppFoundry

PRESS RELEASE: nGUVU, a contact center gamification company, has launched nGAGEMENT on the Genesys AppFoundry – a newly available online marketplace focused on customer experience solutions. The AppFoundry allows Genesys customers to discover, research and connect with a broad range of customer experience applications, integrations and services that address their unique customer needs. Continue reading nGUVU Announces Availability of nGAGEMENT on Genesys AppFoundry

Unify Strengthens UK and Ireland Channel Sales Team with Appointment of New Channel Vice President

PRESS RELEASE: Unify, a leading communications software and services firm, today announces the appointment of Barry Tuffs as Vice President for UK and Ireland Channels. Tuffs will be tasked with delivering further channel growth, driving an aggressive partner recruitment programme and maintaining existing relationships with partners and distributors, such as Nimans and ScanSource. Continue reading Unify Strengthens UK and Ireland Channel Sales Team with Appointment of New Channel Vice President