Parker Software: Humans, no need to fear automation technology

BLOG: Channel 4 hit a home run with its 2015 series Humans, hailing it as its most successful drama in 20 years, with the first episode alone being viewed by 6.1 million people. Proof that – as much as we love our smartphones – we’re all a bit concerned about the rise of the machines. It’s understandable that businesses and customers alike sometimes worry that business automation technology could replace the human element in the workplace. However, as Howard Williams, marketing director of Parker Software, explains here, these tools can actually enable more meaningful human interaction. Continue reading Parker Software: Humans, no need to fear automation technology

8×8: The Evolution of Enterprise Cloud Communications

Good communication is central to a thriving business, regardless of size. Organisations are continuously looking for innovative ways to improve connection and collaboration seamlessly between employees, partners, customers and suppliers in real-time and across any channel irrespective of geographical boundaries. Today’s businesses are demanding more from their cloud communications – it’s called Enterprise Communications as-a-Service. Enzo Signore, Chief Marketing Officer at 8×8 discusses how ECaaS is re-defining the cloud communications experience and how continuous communications is becoming the new killer app in business. Continue reading 8×8: The Evolution of Enterprise Cloud Communications

Noble Systems Helps University Enhance Student Experience

PRESS RELEASE: Noble Systems Corporation, a global leader in unified contact centre technology, announces that Barry University, one of the largest Catholic universities in the Southeast, has selected the Noble® Enterprise Cloud solution to support its admissions and recruitment programs. Continue reading Noble Systems Helps University Enhance Student Experience