Business Systems enhances its call recording portfolio with the O2 Mobile Recording solution

PRESS RELEASE: Business Systems UK announced its ongoing partnership with O2, staying true to its commitment to offer its customers the most advanced solutions that best match their needs. With the addition of O2’s state-of-the-art Mobile Recording technology to its portfolio, the company is able to provide a truly comprehensive proposition to its Financial Services customers, who turn to Business Systems for advice on how to improve their processes to meet regulatory requirements without changing the way they interact with their clients. Continue reading Business Systems enhances its call recording portfolio with the O2 Mobile Recording solution

NewVoiceMedia’s cloud technology transforms Interactive Design Institute’s sales performance

NewVoiceMedia announced that Interactive Design Institute Ltd (IDI), the UK’s leading provider of accredited online courses in art and design subjects, is using ContactWorld to transform its sales operations, increase conversion rates and improve business efficiencies. Continue reading NewVoiceMedia’s cloud technology transforms Interactive Design Institute’s sales performance

Used car dealership The Car People is set for a busy New Year sales season after investing in its telecoms technology

PRESS RELEASE: The £170m turnover business has upgraded the telephone system at its head office in Wakefield and installed a software update at its Sheffield base, home to its customer contact centre. The move improves internal communications across the two sites and will result in reduced call charges to landlines and from mobile phones. Continue reading Used car dealership The Car People is set for a busy New Year sales season after investing in its telecoms technology

Multi-Site National Call Center Selects Sphere 3D’s Hybrid Cloud Solutions

PRESS RELEASE: Sphere 3D Corp., a containerization, virtualization and data management solutions provider, today announced that Surpass, LLC (“Surpass”), a national call center headquartered in Lynchburg, VA will upgrade two of its call centers with Sphere 3D’s hybrid cloud offerings. Continue reading Multi-Site National Call Center Selects Sphere 3D’s Hybrid Cloud Solutions