More than 90% of iAdvize employees use ‘Facebook at Work’ every day

PRESS RELEASE: iAdvize started using ‘Facebook at Work’ in July 2015 and it is now the company’s number one internal communications tool. More than 90% of employees use the business version of Facebook every day and generate an average of 1,000 interactions on a daily basis (posts, likes and comments). Facebook at Work is a business version of Facebook that allows companies to build more productive, efficient and collaborative workplaces. It is easy-to-use, secure and available on desktop and mobile devices, along with its complementary messaging tool, Work Chat. Continue reading More than 90% of iAdvize employees use ‘Facebook at Work’ every day

JTI continues its digital transformation with long-term partner Orange Business Services with five-year, $120 million contract renewal

PRESS RELEASE: Orange Business Services has strengthened its partnership with JTI through a five-year, $120 million contract extension until the end of 2021. JTI is the international arm of Japan Tobacco, the world’s third largest tobacco manufacturer. It is headquartered in Geneva, Switzerland and has been an Orange Business Services customer since 1995. Continue reading JTI continues its digital transformation with long-term partner Orange Business Services with five-year, $120 million contract renewal

ATO Implements Nuance Voice Biometrics to Become the First Organization to Offer Multi-Channel Voice Biometrics Authentication

PRESS RELEASE: Nuance announced that the Australian Taxation Office (ATO) has further expanded its voice authentication program by integrating Nuance’s voice biometrics technology into its mobile app. As the first organization to implement a multi-channel voice biometrics authentication process, the ATO aims to improve the overall experience across the contact center and mobile app for taxpayers, with over 1.5 million people already enrolling a voiceprint. Continue reading ATO Implements Nuance Voice Biometrics to Become the First Organization to Offer Multi-Channel Voice Biometrics Authentication

Verint and Squiz Announce Partnership to Further Enable Digital Transformation for Government

PRESS RELEASE: Verint® Systems and Squiz, an Australian-founded global technology and strategy business that drives digital transformation for its clients, today announced a global partnership. Together, the organizations will provide the consulting, technology and experience required to deliver market-leading digital transformation strategies for government. Continue reading Verint and Squiz Announce Partnership to Further Enable Digital Transformation for Government

Orange Business Services positioned as a Leader in 2016 Gartner Magic Quadrant for Network Services, Global

PRESS RELEASE: Orange Business Services has been positioned in the Leaders quadrant in the January 2016 Gartner Magic Quadrant for Network Services, Global[i]. The report evaluated 12 network service providers on their ability to execute and the completeness of their vision. Orange Business Services has been positioned the highest along the “ability to execute” axis. Continue reading Orange Business Services positioned as a Leader in 2016 Gartner Magic Quadrant for Network Services, Global

Pegasystems Receives Two 2016 CUSTOMER Product of the Year Awards

PRESS RELEASE: Pegasystems announced that leading technology media company TMC has named the Pega Customer Service and Pega Marketing applications as 2016 CUSTOMER Product of the Year Award winners. This is the second consecutive year Pega Customer Service has been honored with this award. Continue reading Pegasystems Receives Two 2016 CUSTOMER Product of the Year Awards