Vocalcom and Aeriandi announce partnership to provide hosted PCI compliant cloud based call centre solutions

PRESS RELEASE: Vocalcom, a global provider of cloud-based call centre software, has announced its intention to partner with Aeriandi, a cloud-based Level 1 PCI DSS service provider. This will be to integrate their Agent Pay and IVR Assist solutions and to provide a solution that eliminates telephone based card data, from both Vocalcom’s and their customer’s infrastructure. Continue reading Vocalcom and Aeriandi announce partnership to provide hosted PCI compliant cloud based call centre solutions

Over 400 Small Businesses Trialling App2Chat Mobile Office System

PRESS RELEASE: In the space of a month since launch at the Business Show, Pink Telephone’s mobile office phone system is proving a compelling product for small businesses in the always-connected mobile era. Launched at The Business Show in December last month, the Pink Telephone Company’s mobile office system for small and medium sized enterprises is fast gaining traction with small businesses in Britain. Continue reading Over 400 Small Businesses Trialling App2Chat Mobile Office System

Castel Unveils New Transcription Speech Analytics Solution, Castel Explore™

PRESS RELEASE: Castel announced plans to release Castel Explore™ transcription-based speech analytics. Offered as cloud-based or on-premise solution, Castel Explore™ will deliver transcription and speech analytics of call recordings faster and more accurately than other leading vendors in the market. Continue reading Castel Unveils New Transcription Speech Analytics Solution, Castel Explore™