Phone.com Enables Global Coverage for SMBs by Using Voxbone’s DID Numbers

PRESS RELEASE: Phone.com has sourced Voxbone to offer high-quality DIDs in more than 55 countries and 8,000 cities worldwide. Voxbone has added more than 10 new countries and 3,000 cities since Phone.com began using its services nearly a decade ago. By using Voxbone’s DIDs, Phone.com’s customers reap the benefits of Voxbone’s global coverage, carrier-grade quality of service, and real-time provisioning. Continue reading Phone.com Enables Global Coverage for SMBs by Using Voxbone’s DID Numbers

Pindrop Raises $75 Million Led by Google Capital to Stop Voice Fraud and Identity Theft

Pindrop, the pioneer in voice-fraud prevention and authentication raised a $75 million Series C funding round led by Google Capital with participation from GV, Andreessen Horowitz, IVP, Citi Ventures and Felicis Ventures, bringing the total funding to $122 million to date. Pindrop currently protects the phone calls of three of the four largest banks in the United States as well as many top insurance companies, government agencies, and retailers. Continue reading Pindrop Raises $75 Million Led by Google Capital to Stop Voice Fraud and Identity Theft

LiveVox Receives 2016 CUSTOMER Magazine Product of the Year Award for its TCPA Risk Mitigation Dialing Systems, The Four Clouds

PRESS RELEASE: LiveVox announced that it was honored with the 2016 CUSTOMER Product of the Year Award for its industry leading TCPA-focused dialing systems, The Four Clouds. LiveVox’s Four Clouds is an array of risk mitigation dialing systems that provide the flexibility and speed needed to cost-effectively optimize the tradeoff between risk and efficiency for each business requirement. Continue reading LiveVox Receives 2016 CUSTOMER Magazine Product of the Year Award for its TCPA Risk Mitigation Dialing Systems, The Four Clouds

Jabra launches promotion to ease pressure on Public Sector IT

Audio and communications technology specialist Jabra has launched a promotion to support Public Sector organisations’ increasing need for cost-effective, high-quality technology investments. The offer, available from today and valid until 31st March, will run across selected products within the company’s headset and speakerphone portfolio, including the Jabra BIZ™ 2300, Jabra PRO™ 900, Jabra SPEAK™ 510 and the Jabra EVOLVE™ series. Continue reading Jabra launches promotion to ease pressure on Public Sector IT

Parker Software: Juicing the sales funnel goodness

BLOG: First coined in 1898, the sales funnel has been around for over a hundred years. Despite the drastic changes the world has seen since then, it is still relevant in our digital world. Here, Howard Williams, marketing director at Parker Software, looks at how businesses can use digital automation to get better leads, make more conversions and nurture happier customers. Continue reading Parker Software: Juicing the sales funnel goodness

Hostcomm Disrupts CRM market with ContactFlow CRM

PRESS RELEASE: Hostcomm aims to disrupt the customer relationship management (CRM) market with an innovative new offering – Hostcomm ContactFlow CRM. Uniquely hosted on dedicated servers with firewall protection for added security, this competitive system differs from existing CRM systems in a number of ways – security is just the start. Continue reading Hostcomm Disrupts CRM market with ContactFlow CRM

MiaRec Launches a New Complete Solution for Call Recording and Contact Center Performance Management

PRESS RELEASE: MiaRec released a new version of MiaRec, an award-winning call recording and quality management software for contact centers. MiaRec launches a new complete solution for contact center performance management, featuring advanced call recording functionality, agent evaluation and powerful, customizable performance reporting. Continue reading MiaRec Launches a New Complete Solution for Call Recording and Contact Center Performance Management