Jive WorkHub Powers New, Packaged Solutions Tailored For Healthcare, Employee And Customer Engagement

PRESS RELEASE: Jive Software unveiled new packaged solutions – Jive for Healthcare Collaboration, Jive for Employee Engagement and Jive for Customer Engagement – that will transform the way people work together in key industries and functional groups. These initial offerings in Jive’s set of tailored solutions are powered by the industry-leading Jive WorkHub and apply best practice templates, configurations and bundled professional services to solve business pain points for verticals like the healthcare industry and business units like HR and marketing. Continue reading Jive WorkHub Powers New, Packaged Solutions Tailored For Healthcare, Employee And Customer Engagement

Altitude Releases Guide to Design Effective Outbound Campaign Strategies

PRESS RELEASE: Even if mobile apps, social media and chat are quickly taking over as the preferred channel to engage with younger generations, outgoing calls will continue to be one of the most important channels to engage with customers. Recent research from Dimension Data (1) shows voice to be 65% of all interactions in the contact center and the phone is still choice number one for contact for anyone born before 1980. Continue reading Altitude Releases Guide to Design Effective Outbound Campaign Strategies

BT Named A Leader In New IDC MarketScape Reports For Unified Communications And Video Cloud

PRESS RELEASE: BT announced that it has been named a “leader” in two new IDC MarketScape reports: the Worldwide Unified Communications-as-a-Service (UCaaS) Provider 2015 Vendor Assessment and the Western Europe Video Cloud Services for MNCs 2015-2016 Vendor Assessment. Noting BT Global Services’ strategy, capabilities and track record, the IDC reports highlight the strong presence of BT’s global unified communications (UC) solutions, as well as its cloud services capabilities. Continue reading BT Named A Leader In New IDC MarketScape Reports For Unified Communications And Video Cloud

Pegasystems Appoints New Vice Presidents, Laurel Gerdine and Cynthia Ward

PRESS RELEASE: Pegasystems announced the appointment of Laurel Gerdine as Vice President of Industry Marketing, and Cynthia Ward as Vice President of Global Brand and Advertising. Both bring experience and expertise that will further drive Pega’s marketing strategy and execution. Continue reading Pegasystems Appoints New Vice Presidents, Laurel Gerdine and Cynthia Ward