L’Oréal speeds up its e-commerce with Icecat

PRESS RELEASE: L’Oréal teams up with Icecat to position itself for the thriving e-commerce market by centrally organizing its product information for its beauty and care business. At the same time, L’Oréal directly benefits from Icecat’s vast network of connected e-tailers and expertise in the mass-production and syndication of standardized, multilingual product data-sheets. Continue reading L’Oréal speeds up its e-commerce with Icecat

ClearSounds Communications Enhances Performance with Evolve IP’s Cloud Communications Suite

PRESS RELEASE: Evolve IP announced that ClearSounds Communications has deployed Evolve IP’s suite of award-winning cloud communications services, including its best-of-breed IP phone system, unified communications and collaboration tools, and a hosted call center. The services, deployed across three locations and to a mobile national sales force, mark a significant upgrade to the firm’s premise systems. Continue reading ClearSounds Communications Enhances Performance with Evolve IP’s Cloud Communications Suite

Voxbone Provides Global Foundation for Aircall’s Voice Collaboration Platform

PRESS RELEASE: Aircall, who just landed another seed investment round of $2.75M for its online phone system, has enhanced its platform by integrating Voxbone’s direct inward dialing (DID) numbers. With Voxbone’s licensed, carrier-grade network and real-time provisioning capabilities, Aircall can instantly generate high-quality numbers for its customers. Continue reading Voxbone Provides Global Foundation for Aircall’s Voice Collaboration Platform

Wipro Awarded 5-Year Strategic Infrastructure Management Contract by ASSA ABLOY

PRESS RELEASE: Wipro announced that it has won an IT infrastructure transformation contract from the ASSA ABLOY Group, headquartered in Sweden. ASSA ABLOY is the global leader in door opening solutions. As part of the five-year agreement, Wipro will consolidate ASSA ABLOY’s existing data centers in the EMEA region and implement a cloud-based service model, which will include IaaS (Infrastructure as a Service) and PaaS (Platform as a Service). Continue reading Wipro Awarded 5-Year Strategic Infrastructure Management Contract by ASSA ABLOY

Marion County Next Generation 9-1-1 Ready with Airbus DS Communications’ VESTA® 9-1-1 Call Processing Solution

PRESS RELEASE: Airbus DS Communications, an entity of Airbus Defense and Space, was selected by Marion County, Fla. to build the foundation for Next Generation 9-1-1 to serve its 350,000 residents. Marion County migrated to the VESTA? 9-1-1 solution to strengthen public safety communications to the community. Continue reading Marion County Next Generation 9-1-1 Ready with Airbus DS Communications’ VESTA® 9-1-1 Call Processing Solution

AMC Technology Shows Continued Focus on Building Integration Tools that Reinvent the Customer Experience

PRESS RELEASE: AMC Technology reported results for 2015 that included significant growth in enterprise sales and subscriptions. Contributing to the company’s growth was a 400% increase in Siebel integration revenue and subscription sales that continued to make up 25% of overall sales. Continue reading AMC Technology Shows Continued Focus on Building Integration Tools that Reinvent the Customer Experience

Pegasystems Extends Exceptional Customer Experiences To The Field With Introduction Of Pega Field Service CRM Application

PRESS RELEASE: Pegasystems announced the launch of Pega Field Service, a new application that allows organisations to extend superior customer service capabilities to their field technicians and agents. Pega Field Service unifies and streamlines the entire field service operation from first call to final resolution on a single platform, providing a more satisfying customer experience and enabling a more productive field workforce while driving down operational costs. Continue reading Pegasystems Extends Exceptional Customer Experiences To The Field With Introduction Of Pega Field Service CRM Application

PanTerra Announces Partnership with Master Agent Bridgepointe for Distribution of Unified Cloud Services

PRESS RELEASE: PanTerra Networks, the leading provider of unified cloud services for mid-market enterprises announced a master distribution agreement with Bridgepointe Technologies of San Mateo. The relationship will bring PanTerra’s CloudUC, SmartBox and SentraCloud services into Bridgepointe’s cloud and communications portfolio. Continue reading PanTerra Announces Partnership with Master Agent Bridgepointe for Distribution of Unified Cloud Services