Unify Extends ASEAN Presence via Distribution Agreement with Ingram Micro

PRESS RELEASE: Unify, the Atos brand for communications software and services announced a distribution agreement with Ingram Micro for the pan-ASEAN region. Ingram Micro delivers a full spectrum of global technology and supply chain services to businesses around the world. This agreement is part of Unify’s continued commitment to build a channel-centric business, and is expected to open new opportunities for both companies. Continue reading Unify Extends ASEAN Presence via Distribution Agreement with Ingram Micro

General Dynamics Launches Contact Center as a Service Customer Experience Platform

PRESS RELEASE: General Dynamics Information Technology, a business unit of General Dynamics (NYSE: GD), launched its Customer Experience Platform (CXP), providing a full-range of technology capabilities that will help organizations operate highly scalable and tailorable contact centers. The Platform is the first FedRAMP-compliant cloud-based contact center solution. It is designed for government agencies and organizations with significant security and privacy requirements. Continue reading General Dynamics Launches Contact Center as a Service Customer Experience Platform

8×8 Gains Significant Momentum in Mid-Market & Enterprise with New Global Customer Deployments

8×8 announced that it’s gaining significant momentum with mid-market and enterprise customers and increasing its international footprint, with leading brands including MOBI, OFX and Roberts Home Medical selecting 8×8 as their cloud communications solution of choice. Continue reading 8×8 Gains Significant Momentum in Mid-Market & Enterprise with New Global Customer Deployments

Infinity CCS Appoints European Account Director

PRESS RELEASE: Infinity CCS has appointed Italian national Matteo Belardi to manage its growing portfolio of pan-European clients. Belardi, who has more than 10 years’ experience working in strategic account management within technology businesses, will manage Infinity’s long standing partnership with Teleperformance, its client in seven international markets, and support other clients as they roll out the Infinity platform across their international networks. Continue reading Infinity CCS Appoints European Account Director