Avaya Reimagines the Possibilities of Communications with Zang

PRESS RELEASE: Avaya unveiled Zang,™ an innovative cloud communications platform and communication applications- as- a-service that revolutionises the way businesses can use communications to connect with their customers and employees. With 79% of IT teams currently developing apps for customers, partners and employees,1 100% cloud-based Zang offers easy to use drag and drop tools, pre-built applications and robust APIs that make it possible for anyone to leverage the best of the web to quickly build and deploy applications that communications-enable consumer or enterprise applications and services. Continue reading Avaya Reimagines the Possibilities of Communications with Zang

Interactive Intelligence Reports Latest PureCloud℠ Milestones

PRESS RELEASE: Interactive Intelligence has reported major traction with its latest cloud solution, PureCloud℠. PureCloud℠ is architected as a set of stateless, independently load-balanced microservices running atop Amazon Web Services. These services include rich omnichannel customer engagement functionality, along with enterprise collaboration and business communications capabilities. Continue reading Interactive Intelligence Reports Latest PureCloud℠ Milestones

TeleTech Technology Introduces Bundled Cloud Solutions for Mid-Sized Organizations and Enterprises

PRESS RELEASE: TeleTech Technology, comprised of subsidiaries eLoyalty and TSG, and a leading provider of cloud and on-premises contact center solutions powered by Avaya and Cisco announced the introduction of new bundled cloud solutions for mid-sized organizations and enterprises during the 2016 Enterprise Connect conference in Orlando, Florida. Continue reading TeleTech Technology Introduces Bundled Cloud Solutions for Mid-Sized Organizations and Enterprises

Interactive Intelligence Has Won Cloud Computing Magazine’s 2015 Product of the Year Award

PRESS RELEASE: Interactive Intelligence Group Inc., a global leader of cloud services for customer engagement, communications and collaboration, has won Cloud Computing magazine’s 2015 Product of the Year Award for PureCloud Engage℠. Cloud Computing magazine’s Product of the Year Award honors vendors with the most innovative, useful, and beneficial cloud products and services. Continue reading Interactive Intelligence Has Won Cloud Computing Magazine’s 2015 Product of the Year Award