Stellar Europe would like to invite you to join them to see why they have recently been awarded the Great Game of Business; Best Open Book Management Company in the UK for 2013 & 2014 and created a winning culture within their organisation.
Synthetix APIs are infusing the world of online customer service delivery. The new set of Synthetix APIs (SYNAPPS) allow businesses looking to enhance their online customer service delivery, a competitive dynamic to create powerful, comprehensive online customer service tools and to simplify incredibly difficult or time-consuming tasks into much easier processes, saving them both time and money. Continue reading Powerful New ‘App’ For Creating Powerful Multi-channel Online Customer Service Tools
PRESS RELEASE: Salesforce announced Salesforce for Messenger Platform—the latest innovation in its ongoing strategic partnership with Facebook. Together, the companies are empowering companies to engage their customers through dynamic experiences around products, brands and moments—all connected to their business. Continue reading Salesforce Announces Salesforce for Messenger Platform
PRESS RELEASE: Zendesk announced Zendesk Message, a dedicated application built for businesses to address the unique characteristics of messaging and the growing demand for customer interactions within this channel. Integrated with the Messenger Platform – announced at Facebook’s F8 conference – Zendesk Message combines the power of automated interactions with live support conversations in Messenger to quickly and efficiently assist customers. Continue reading Zendesk Builds Dedicated Customer Engagement Application for Facebook Messenger
PRESS RELEASE: Capita IT Enterprise Services has signed a Gold Partner agreement with Interactive Intelligence Group Inc. (Nasdaq: ININ), a global leader of cloud services for customer engagement, communications and collaboration. Continue reading Capita Signs Gold Partner Agreement with Interactive Intelligence
PRESS RELEASE: Content Guru is set to launch WebRTC integration with its storm® LOSS™ utilities solution at this May’s Utility Week Live. The development improves the award-winning LOSS service by enabling utilities organisations to more effectively engage with customers across enhanced collaboration, voice-to-browser communication, and video conferencing. Continue reading Content Guru to Launch WebRTC Integration for Utilities
PRESS RELEASE: Intelligent Voice Limited and Castel Communications, LLC, today announced a dedicated partnership to deliver best-in-class speech analytics capabilities to contact centers across the world. Continue reading Intelligent Voice and Castel Announce Partnership for Contact Center Business Customers