Lititz Mutual Insurance Selects Cincom’s Customer Communications Software

PRESS RELEASE: Cincom Systems®, a worldwide software provider, announced that Lititz Mutual Insurance Company, a leading mutual insurer offering a broad range of homeowners and business insurance products, has chosen Cincom Eloquence®  as its new customer communications solution to streamline policyholder and agent communications processes. Continue reading Lititz Mutual Insurance Selects Cincom’s Customer Communications Software

Questback launches Orbit and Portals to reduce feedback complexity and shorten time to insight

PRESS RELEASE: To enable organisations to better listen to key audiences such as employees, customers and the market, Questback announced the launch of Orbit and Portals. Linked modules within Questback’s Enterprise Feedback Suite, Orbit and Portals reduce the cost, complexity and time involved in carrying out feedback projects, dramatically improving insight and empowering organisations to collect, connect and act on vital feedback from their people quickly and efficiently. Continue reading Questback launches Orbit and Portals to reduce feedback complexity and shorten time to insight

RingCentral Bolsters Channel Partner Program Through New Master Agent Partnership With TBI

PRESS RELEASE: RingCentral announced its new Master Agent partnership with TBI, a leading distributor of data, network, cloud, voice and managed services. With the addition of TBI to its partner program, RingCentral continues to build in 2016 on the channel momentum it has already established. Continue reading RingCentral Bolsters Channel Partner Program Through New Master Agent Partnership With TBI

Nixxis Contact Suite now enables contact centers to comply with PCI-DSS

PRESS RELEASE: Nixxis, the Belgian contact center software publisher, is pleased to announce that Nixxis Contact Suite solutions are now fully compliant with the Payment Card Industry Data Security Standard (PCI-DSS). By providing robust security measures, Nixxis Contact Suite helps businesses ensure their compliance with PCI requirements. Continue reading Nixxis Contact Suite now enables contact centers to comply with PCI-DSS