The next stage of software automation

PRESS RELEASE: Parker Software has released ThinkAutomation 4.0, a sweeping update to the company’s leading business automation software. The upgrade adds extensive new functionality to the product, such as sentiment analysis, social media monitoring and SMS-driven automation, making it ideal for logistics, marketing and retail businesses looking to streamline processes. Continue reading The next stage of software automation

Lionbridge Announces GeoFluent Partnership Agreement with BETSOL

PRESS RELEASE: Lionbridge announced that it has signed a partnership with BETSOL, a leading provider of technology and staffing solutions for contact centers. With the agreement, BETSOL will resell Lionbridge’s GeoFluent real-time translation solution to provide clients with omni-lingual support across their self-service, chat, and agent-assisted digital channels, including chat. Continue reading Lionbridge Announces GeoFluent Partnership Agreement with BETSOL

Solgari provides compliant cloud business communications solution to fuel Cascade Health Services growth

PRESS RELEASE: Solgari, the provider of the world’s first complete business communications cloud software solution, has today announced the delivery of an integrated and compliant cloud telephony and web collaboration solution to Cascade Health Services across a number of US locations. Continue reading Solgari provides compliant cloud business communications solution to fuel Cascade Health Services growth

Athens International Airport Signs Contract with Intracom Telecom for Operational Network Upgrade

PRESS RELEASE: Intracom Telecom, a global telecommunication systems and solutions vendor, announced the signing of a contract with Athens International Airport, Eleftherios Venizelos, for replacing the existing Campus Data and Voice Network, Telephony System and related applications with a unified new state-of-the-art infrastructure. Continue reading Athens International Airport Signs Contract with Intracom Telecom for Operational Network Upgrade

Jennifer Gordon Returns to Qualfon as Vice President of Business Development

PRESS RELEASE: Qualfon announced the return of Jennifer Gordon as Vice President of Business Development. Gordon worked for Qualfon from 2012-2014 and recently reunited with the sales and marketing team to help the company expand strategic client growth. She brings nearly ten years of experience in the BPO industry and has spent the past six years in high-performance sales and account management. Continue reading Jennifer Gordon Returns to Qualfon as Vice President of Business Development

Xerox Names Ashok Vemuri as CEO of Post-Separation Business Process Outsourcing Company

PRESS RELEASE: Xerox announced that Ashok Vemuri will become the chief executive officer of the BPO company upon the completion of the separation of Xerox into two publicly-traded companies. Vemuri will join Xerox effective July 1, 2016 and serve as chief executive officer of Xerox Business Services, LLC and an executive vice president of Xerox Corporation until the separation is complete. Continue reading Xerox Names Ashok Vemuri as CEO of Post-Separation Business Process Outsourcing Company

CallVU ltd. Selected for Membership in Avaya DevConnect Program

PRESS RELEASE: CallVU announced it has been selected by Avaya for membership as a Technology Partner in the Avaya DevConnect program. Avaya is a leading global provider of business communications software, systems and services. Avaya solutions enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. Continue reading CallVU ltd. Selected for Membership in Avaya DevConnect Program