Compelling Pricing Model from Start-Up Giant’s New Technology Partner Set to Accelerate Already Phenomenal Growth

PRESS RELEASE: Businesses having to deal with peak influxes of customer contact will find the new partnership between Synthetix Ltd. and Trusource Labs LLC, uplifting. Although both companies are relatively new players in the US, this partnership is set on expanding their already phenomenal global growth. Austin start-up, Trusource Labs LLC, has grown to 550 employees in just three years with revenues set to reach between $32 million- $34 million this year. Continue reading Compelling Pricing Model from Start-Up Giant’s New Technology Partner Set to Accelerate Already Phenomenal Growth

New AXA Initiative Aims to Transform the Customer Experience

PRESS RELEASE: AXA, a leading financial protection company, is launching a new initiative that facilitates direct, two-way customer feedback along with the collection and organization of customer responses with the aim not only of improving customer experience, but also of ultimately producing new products and speeding innovations on existing ones. The phased rollout began in June 2016. Continue reading New AXA Initiative Aims to Transform the Customer Experience