Latest Mattersight Patent Promises a More Personalized Customer Experience for Millions

PRESS RELEASE: Mattersight Corporation, has helped millions of consumers to have more effortless and more satisfying conversations with everyone from cable providers to insurance companies. Mattersight’s recently-issued 26th patent paves the way for even more personalized and meaningful customer experiences, by expanding the scope of sources from which the company can derive its insights. Continue reading Latest Mattersight Patent Promises a More Personalized Customer Experience for Millions

Solar Communications bolsters Cloud UC and Managed Services offering through acquisition of Response Data Communications Limited

PRESS RELEASE: Solar Communications has announced the acquisition of Response Data Communications Limited (“RDC”) for an undisclosed fee. Solar, the business communications managed service provider, is bolstering its offering, adding the experience and expertise of Essex Headquartered RDC into its solution and service portfolio. This acquisition will strengthen Solar’s share in the UC marketplace and cement its position as one of the leading cloud and managed service providers in the UK small to medium enterprise business market. Continue reading Solar Communications bolsters Cloud UC and Managed Services offering through acquisition of Response Data Communications Limited

Sinclair Voicenet Extends Real-Time Solutions Capability With New Software Development Appointment

PRESS RELEASE: Sinclair Voicenet has appointed Steven McGarva as RTS Developer. In this new role he will provide additional expertise to assist with a range of real-time customer projects including PCI Compliance, process optimisation and robotic automation. Continue reading Sinclair Voicenet Extends Real-Time Solutions Capability With New Software Development Appointment

Sutherland’s Digital Healthcare Platform, SmartHealthConnect, Delivers Population Health Success to Atlanta’s Morehouse Choice ACO and Choice Health Care Network IPA

PRESS RELEASE: Sutherland Healthcare Solutions announced that its SmartHealthConnect™ digital health platform has successfully driven population health and quality improvement initiatives for Atlanta-based Morehouse Choice Accountable Care Organization and Education System and the Choice Health Care Network IPA. Continue reading Sutherland’s Digital Healthcare Platform, SmartHealthConnect, Delivers Population Health Success to Atlanta’s Morehouse Choice ACO and Choice Health Care Network IPA