TeleWare launches TeleWare Communication Manager to connect companies and contact centres in the cloud

Communications technology business TeleWare announces that it has launched TeleWare Communications Manager (TCM), its new in-house configured and controlled cloud communications solution. The solution provides a simple, scalable and flexible tool to manage communications activity with complete view of all inbound and outbound activity. Continue reading TeleWare launches TeleWare Communication Manager to connect companies and contact centres in the cloud

RMG Networks And Airbus DS Communications Announce Technology Partnership

PRESS RELEASE: RMG Networks Holding Corporation, or RMG Networks™, and Airbus DS Communications are pleased to announce the integration of RMG’s visual contact center solution into Airbus DS Communications VESTA® 9-1-1 system, the leading call handling solution for Public Safety. The integration allows for real-time display of statistical details on queue activity for a PSAP (Public Safety Answering Point). Continue reading RMG Networks And Airbus DS Communications Announce Technology Partnership