noHold AI Integrates with Top Collaboration Platform, Cisco Spark

PRESS RELEASE: noHold Artificial Intelligence (AI) platform now supports Cisco Spark, making it possible for Spark users to leverage a Virtual Assistant directly from within a room. Spark is a leading collaboration platform designed to “create secure, virtual rooms where teams work together from anywhere.” Using Spark’s open APIs, noHold was able to build a connector that enables users to find answers to their questions directly from the room interface. Continue reading noHold AI Integrates with Top Collaboration Platform, Cisco Spark

The cloud drives growth as Swyx announces increased demand for hosted UC solutions

According to unified communications vendor Swyx, the popularity of the cloud is increasing, as more and more of its customers choose hosted communications. According to the latest research from the Cloud Industry Forum (CIF) 63% of UK enterprises are now planning to move their entire IT estate to the Cloud in the near future. Continue reading The cloud drives growth as Swyx announces increased demand for hosted UC solutions

Calabrio Named a Leader in Workforce Optimization Suites by Independent Research Firm

PRESS RELEASE: Calabrio announced it was named a Leader by Forrester Research, Inc. in “The Forrester Wave™: Workforce Optimization Suites, Q3 2016” report. Calabrio’s customer-friendly model is recommended for companies looking for a close partnership with their workforce optimization (WFO) provider. Continue reading Calabrio Named a Leader in Workforce Optimization Suites by Independent Research Firm

Pegasystems Recognized as a Leader in the Gartner Magic Quadrant for Intelligent Business Process Management Suites for Eleventh Straight Year

Pegasystems announced that it has been named a Leader by Gartner in the Magic Quadrant for Intelligent Business Process Management Suites (1) report. Pega has been recognized as a Leader in this report every year since its inception in 2006. Continue reading Pegasystems Recognized as a Leader in the Gartner Magic Quadrant for Intelligent Business Process Management Suites for Eleventh Straight Year