Vlocity Delivers Vlocity Clickstream Analytics, Extending the Power of Salesforce Wave Analytics to Allow Contact Centers to Analyze and Learn From Every Customer Interaction, Across Every Channel

PRESS RELEASE: Vlocity delivered Vlocity Clickstream Analytics, an app powered by Salesforce Wave Analytics, allowing business users to learn from the valuable insights of customer interactions, at a click-by-click level of detail from any device. Continue reading Vlocity Delivers Vlocity Clickstream Analytics, Extending the Power of Salesforce Wave Analytics to Allow Contact Centers to Analyze and Learn From Every Customer Interaction, Across Every Channel

BroadSoft Customers Well Represented in Gartner Magic Quadrant for Unified Communications as a Service, Worldwide

BroadSoft announced that it has received strong representation in the 2016 Gartner Magic Quadrant for Unified Communications as a Service, Worldwide – reflecting its position as the global UCaaS market share leader and prominent role powering the UCaaS offerings of nearly one-third of the 16 vendors included in the Gartner, Inc. annual report. Continue reading BroadSoft Customers Well Represented in Gartner Magic Quadrant for Unified Communications as a Service, Worldwide

Historic Dell and EMC Transaction Set to Close on September 7, 2016

PRESS RELEASE: Dell Inc. and EMC Corp., announced that they intend to close the transaction to combine Dell and EMC on Wednesday, September 7, 2016. Dell Technologies, the name of the new combined company, will begin operating immediately following the close of the transaction. Continue reading Historic Dell and EMC Transaction Set to Close on September 7, 2016